Privacy Policy

Effective Date: January 1, 2025

Savior LLC ("Savior," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our quote negotiation services or visit our website.

Information We Collect

Information You Provide

We collect information you voluntarily provide to us, including:

• Contact information (name, email address, phone number, address)
• Project details and home improvement quotes you share for analysis
• Communication preferences
• Feedback and correspondence you send to us

Information We Automatically Collect

When you visit our website, we may automatically collect:

• Device information (browser type, operating system, device identifiers)
• Usage data (pages visited, time spent, click data)
• IP address and general location information
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide our quote analysis and negotiation services
• Communicate with you about your projects and our services
• Match you with appropriate contractors and negotiate on your behalf
• Improve and personalize our services
• Send you updates, tips, and relevant information (with your consent)
• Analyze usage patterns and optimize our website
• Comply with legal obligations and protect our rights

How We Share Your Information

We may share your information with:

• Contractors and Service Providers: To negotiate quotes and facilitate your home improvement projects
• Service Partners: Third parties who help us operate our business (hosting, analytics, communication tools)
• Legal Requirements: When required by law or to protect rights, safety, or property
• Business Transfers: In connection with a merger, sale, or acquisition
• With Your Consent: When you explicitly agree to specific sharing

We never sell your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• SSL encryption for data transmission
• Secure storage systems with access controls
• Regular security assessments and updates
• Employee training on data protection

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access: Request a copy of the information we hold about you
• Correct: Update or correct inaccurate information
• Delete: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Restrict: Limit how we use your information
• Portability: Receive your data in a portable format

To exercise these rights, please contact us using the information below.

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Personalize your experience
• Improve our services and website functionality

You can control cookies through your browser settings. Disabling cookies may limit some features of our website.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). For details, please see our California Privacy Rights page.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.